Legal
Last updated January 3, 2026. This statement describes how GSR ASEAN Agri Connect protects farmer and buyer information throughout the trade lifecycle.
This Privacy Policy explains how we collect, use, store, and share information when you access the platform as a farmer, buyer, or corporate representative. We follow industry-standard safeguards to protect commercially sensitive data.
We collect business contact details, company profiles, identification documents required for compliance, product listings, order histories, payment references, and communications exchanged through the platform. Technical data such as device information, IP addresses, and cookies are gathered to maintain security.
Data is used to verify accounts, match buyers and farmers, process transactions, provide logistics support, deliver customer service, personalize recommendations, and ensure regulatory compliance. We may anonymize aggregated data for analytics and platform improvements.
We share necessary information with trusted service providers including payment processors, logistics partners, verification vendors, and customer support tools. We may disclose data to authorities when required by law or to investigate fraud, safety issues, or contractual breaches. We do not sell your data.
Because the marketplace connects regional and global partners, your information may be transferred to jurisdictions with different data protection laws. We implement contractual safeguards and require vendors to follow comparable privacy standards.
We employ encryption, role-based access, and continuous monitoring to protect data. Users are responsible for protecting their login credentials and notifying us immediately of any suspected unauthorized access.
Business records are stored for as long as your account remains active and as needed to meet legal, accounting, or dispute-resolution obligations. After closure, we retain only the information necessary to comply with regulations or enforce agreements.
Depending on your jurisdiction, you may request access to your data, corrections, export files, or deletion (subject to legal limitations). Submit requests via the support email below and we will respond within applicable regulatory timelines.
We use cookies and similar technologies to maintain session security, remember preferences, and analyze traffic. You can adjust browser settings to limit cookies, though some features may not function properly.
We may update this Privacy Policy to reflect new services or regulatory changes. Material updates will be posted on this page with a new effective date.
Submit privacy questions or data requests to support@gsr-asean.com. For general product support, visit our Help Center.
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