Legal
Last updated January 3, 2026. Please review these Terms carefully before using the platform.
These Terms of Service (โTermsโ) govern your access to and use of the GSR ASEAN Agri Connect platform and related services. By registering as a farmer or buyer, you acknowledge that you have read, understood, and agree to be bound by these Terms.
You must be a registered business or authorized representative capable of entering binding contracts. You are responsible for maintaining accurate account information, safeguarding login credentials, and ensuring that any team members who access the platform comply with these Terms.
The platform facilitates B2B transactions between agricultural producers and buyers. We do not take ownership of goods listed. Users must post truthful product information, honor confirmed orders, and communicate promptly about availability, logistics, and documentation.
Farmers must comply with product safety standards, provide export-ready documentation when applicable, and ship goods within the agreed timelines. All produce must meet the quality specifications communicated to buyers.
Buyers are responsible for verifying product specifications before confirming an order, arranging payment according to agreed milestones, and providing feedback on delivery or disputes within reasonable timeframes.
Order values, payment schedules, and platform fees are communicated at checkout. Unless otherwise agreed, payments are processed through approved payment partners. Late or failed payments may lead to account suspension.
All users must comply with applicable trade, export, customs, and food safety regulations. Prohibited conduct includes fraudulent listings, bypassing the platform to avoid fees, misusing user data, or attempting to compromise platform security.
We process business contact data, transaction records, and communications to operate and secure the marketplace. Learn how we handle data in our Privacy Policy.
The platform is provided โas is.โ To the fullest extent permitted by law, ${SITE_CONFIG.shortName} is not liable for indirect or consequential damages arising from transactions initiated on the platform. Parties should attempt to resolve disputes directly; unresolved disputes may be escalated through our support team.
We may suspend or terminate access for breaches of these Terms, suspected fraud, or legal compliance reasons. You may close your account at any time, but outstanding obligations will survive termination.
We may update these Terms to reflect regulatory changes or new features. Continued use after updates constitutes acceptance of the revised Terms.
For questions about these Terms or to report a policy concern, contact us at support@gsr-asean.com or visit our Help Center.
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